Privacy Policy
Effective Date: January 1, 2025
1. Information We Collect
When you place an order or create an account, we collect your name, email address, shipping address, billing address, and payment information. We also collect browsing data such as pages visited, products viewed, and time spent on the site through cookies and similar technologies.
2. How We Use Your Information
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Improve our website and product offerings
- Send marketing communications (only with your consent)
3. Payment Processing
We do not store your full credit card details. All payments are processed through PCI-compliant third-party payment processors including Stripe and PayPal. These processors receive only the information necessary to complete the transaction.
4. Cookies
We use cookies to keep items in your cart, remember your preferences, analyze site traffic, and deliver relevant advertising. You can disable cookies in your browser settings, though some features of the site may not function properly.
5. Data Sharing
We do not sell your personal information. We share data only with service providers who help us operate the business — payment processors, shipping carriers, email platforms, and analytics services. These partners are contractually bound to protect your data.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. You may also opt out of marketing emails by clicking the unsubscribe link in any email or by contacting us directly. To exercise any of these rights, email privacy@somnisleep.com.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. If you close your account, we will delete your data within 90 days, except where retention is required by law.
8. Contact
For questions about this Privacy Policy, contact us at privacy@somnisleep.com.