Refund Policy

30-Day Money-Back Guarantee

We stand behind every product we make. If you are not completely satisfied with your purchase for any reason, you may return it within 30 days of delivery for a full refund — no questions asked.

How It Works

1. Initiate a return — Email us at returns@somnisleep.com with your order number. We will respond within 24 hours with a prepaid return shipping label.
2. Pack it up — Place the item in its original packaging (or any secure box) and attach the label.
3. Drop it off — Take the package to any drop-off location for the carrier on the label.
4. Get your refund — Once we receive and inspect the return (typically 2–3 business days after arrival), we will issue a full refund to your original payment method.

Return Conditions

• Items must be returned within 30 days of the delivery date.
• Products should be in like-new condition with all original accessories and packaging included.
• Return shipping is free for all orders. We cover the cost of the return label.

Refund Timeline

After we process your return, refunds typically appear on your statement within 5–10 business days, depending on your card issuer or bank.

Exchanges

If you would prefer an exchange (different size, color, or model), simply let us know when you initiate your return. We will ship the replacement as soon as the return is scanned by the carrier — no need to wait for it to arrive at our warehouse.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery. We will ship a replacement immediately at no cost to you and handle the return of the damaged item.